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Frequently asked questions

Answers to the questions we are asked most often. If you do not find what you need here, you can reach us through a support ticket from your account area.

What is this panel and what services do you offer?

This panel is a social media marketing (SMM) reseller platform. We list engagement-related services for popular social networks, sourced from third-party providers, and make them available to order from a single dashboard. Service availability and details may change over time.

How do I place an order?

Create an account, add funds to your balance, choose a service from the catalog, enter the required link and quantity, and submit the order. Each order is then routed to the connected provider for processing.

Which payment methods do you accept?

At this time, we accept cryptocurrency payments only. Additional payment options may be introduced in the future, and any changes will be reflected on the add-funds page.

How do I add funds to my balance?

Open the add-funds page, choose an available cryptocurrency option, and complete the payment to the address shown. Your balance is typically updated after the payment has been confirmed on the blockchain network.

How long does an order take to complete?

Start and completion times vary by service, quantity, and current provider load. Where an estimated time is shown on a service, it is provided as a general guide rather than a fixed commitment, and actual timing may differ.

What do the different order statuses mean?

Common statuses include Pending (received, not yet started), In progress or Processing (being delivered by the provider), Partial (only part of the quantity was delivered), Completed (the provider reported the order as finished), and Canceled. Status names and behavior can depend on the provider.

What does a Partial order mean?

A partial order is one where only a portion of the requested quantity was delivered. In such cases, the value of the undelivered portion is typically returned to your account balance, where applicable.

Do you offer refill or cancellation for orders?

Customer-initiated refill requests are currently unavailable, including where upstream service data contains refill information. To request an order review, open a support ticket with the relevant order ID. Cancellation is available only when the order and service expose that action, and depends on current status and provider response. A request or review does not guarantee refill, cancellation, or refund.

Can I get a refund?

Where a refund applies, it is generally credited to your account balance rather than returned to the original payment method. Whether a refund applies depends on the order status and the response received from the provider.

Why did the delivered amount change after completion?

Results delivered through third-party services can be affected over time by the policies, systems, and algorithms of the target social platform. These factors are outside the panel's control, and outcomes are not assured.

Do you provide an API for resellers?

An API is available for integration so you can connect the panel to your own systems. Your API key and the related documentation can be found in the account area after signing in.

What should I consider before placing an order?

Services are provided by third parties, and any results or effects on a target account depend on the rules and systems of the relevant social platform, which the panel does not control. Please review the service details and order at your own discretion.

Are you affiliated with the social media platforms?

No. This panel is an independent reseller and is not affiliated with, endorsed by, or sponsored by any social media platform. All product names, logos, and trademarks belong to their respective owners.

How do I get support?

You can request assistance by opening a support ticket from the account area. Tickets are reviewed and responded to as soon as reasonably possible, and response times may vary depending on volume.